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Noritz · Water heater

Code 10 Flame failure / flame loss

Technician job

What this code means

The unit lost its flame in the combustion chamber after ignition.

Most likely causes

What to try first

Confirm the gas shutoff valve is fully open; beyond that this needs the burner compartment opened.

Safety note: if this code returns after one clean reset, stop resetting it — repeated lockouts usually mean a real fault that needs a licensed technician. Never bypass a safety switch.

FAQ

What does Noritz error code Code 10 mean?

Flame failure / flame loss. The unit lost its flame in the combustion chamber after ignition.

Can I fix Noritz code Code 10 myself?

Usually not. Confirm the gas shutoff valve is fully open; beyond that this needs the burner compartment opened. If the code returns after one reset, it needs a licensed technician.

What causes Noritz code Code 10?

The most common causes are: unstable or low gas pressure; dirty flame sensor rod; debris in the burner assembly.

Other Noritz water heater codes

All Noritz water heater error codes →

Other water heater brands: Rheem · Ruud · Rinnai · Navien · Takagi · A.O. Smith · Bradford White · State / American · Generic electric · Generic tankless

This information may contain errors or not apply to your exact model — always double-check it against your appliance's own manual before acting. If there's any chance of a gas, fire, electrical, carbon monoxide, or other safety hazard, stop and call a licensed professional or the appropriate agency (e.g. your gas utility) instead of relying on this page alone.